0960 What Network in the Philippines? Complete Guide

Mobile prefixes in the Philippines are more than just a series of numbers they’re gateways to understanding which network you’re connecting with and how to maximize your communication budget. If you’ve encountered a number starting with 0960 and wondered about its network, you’re in the right place. This comprehensive guide answers the question “0960 what network in the Philippines?” and explores everything you need to know about this prefix and its associated benefits.

Understanding Mobile Number Prefixes in the Philippines

Before diving into the specifics of the 0960 prefix, it’s essential to understand how mobile numbering works in the Philippines. The standard mobile number format follows a specific structure: the first four digits (including the initial zero) represent the prefix, which is assigned to a particular telecom operator.

For example, a typical Filipino mobile number looks like this:

0XXX-XXX-XXXX

Where the first four digits (0XXX) serve as the network identifier. These prefixes are allocated by the National Telecommunications Commission (NTC), the regulatory body overseeing telecommunications services in the Philippines.

Mobile prefixes serve several important functions:

• They help users identify which network they’re calling or texting
• They allow telecom companies to organize and manage their subscriber base
• They facilitate network-specific promotions and services
• They assist in troubleshooting network-related issues

As the mobile user base in the Philippines continues to grow reaching over 157 million mobile connections as of early 2025 according to DataReportal prefixes have become increasingly important for efficient telecommunications management.

The Philippine Telecom Landscape in 2025

The telecom industry in the Philippines is dominated by three major players, each with their distinct market share, coverage areas, and service offerings.

Smart Communications

Founded in 1991, Smart Communications is a subsidiary of PLDT (Philippine Long Distance Telephone Company) and ranks as one of the country’s largest telecom providers. With approximately 75 million subscribers, Smart covers around 96% of the Philippine population with its combined 2G, 3G, 4G/LTE, and 5G networks.

Smart continues to expand its 5G network across major urban centers and has committed to investing PHP 78 billion in network improvements through 2025.

Globe Telecom

Globe Telecom, established in 1935, is Smart’s primary competitor. With roughly 87 million subscribers, Globe has built a strong presence particularly among younger users and has focused heavily on digital services and lifestyle applications alongside traditional telecom offerings.

Globe’s network currently covers approximately 94% of the Philippine population, with particularly strong coverage in Metro Manila and other urban centers.

DITO Telecommunity

As the newest entrant to the market, launching commercially in March 2021, DITO Telecommunity has quickly gained ground with competitive pricing and aggressive infrastructure deployment. The company, backed by Udenna Corporation and China Telecom, has attracted over 15 million subscribers as of early 2025.

DITO’s rapid growth has been fueled by its commitment to providing high-speed data services at affordable rates, particularly in previously underserved areas.

Smart Communications: Home of the 0960 Prefix

To answer the main question directly: The 0960 prefix in the Philippines belongs to Smart Communications. This prefix is part of Smart’s extensive range of number assignments and is used for both prepaid and postpaid subscribers.

Smart Communications utilizes numerous prefixes for its customer base. Here’s a comprehensive list of Smart’s mobile prefixes as of 2025:

Prefix Range	Network
0907, 0908, 0909	Smart
0910, 0912, 0918, 0919	Smart
0920, 0921, 0928, 0929	Smart
0930, 0938, 0939	Smart
0946, 0947, 0948, 0949	Smart
0950, 0951	Smart
0960, 0961, 0970, 0981	Smart
0989, 0998, 0999	Smart

Smart’s widespread network infrastructure makes 0960 numbers accessible across most of the Philippine archipelago. According to their 2024 infrastructure report, Smart operates:

• Over 27,000 cell sites nationwide
• More than 40,000 5G sites in 97% of cities and municipalities
• Fiber presence in over 90% of the country’s geographic regions

The 0960 prefix was allocated to Smart Communications in 2016 as part of the NTC’s expansion of available mobile numbers to accommodate the growing subscriber base. Since then, it has become fully integrated into Smart’s network ecosystem.

As Ken Alvarez, Network Operations Director for Smart Communications, noted in a 2024 industry briefing: “The expansion of our prefix allocation, including numbers like 0960, has been crucial to supporting our growing subscriber base while maintaining quality service across both urban and rural areas.”

How to Verify a Number’s Network Provider

While knowing that 0960 is a Smart prefix is helpful, there are several ways to verify any mobile number’s network provider in the Philippines:

Manual Verification Using Prefix Lists

The most straightforward method is to check the prefix against known network allocations. For example, seeing 0960 at the beginning of a number indicates Smart Communications. However, with the implementation of Mobile Number Portability (MNP), this method isn’t always accurate.

Digital Tools and Applications

Several applications and websites allow Filipinos to check mobile numbers:

• Smart’s Official App: The Smart app includes a feature to verify if a number is within their network
• Third-party services: Sites like PrefixPH and NetworkChecker provide updated database information
• USSD codes: Dialing specific codes like *888# on Smart phones can sometimes provide network verification

Official Verification Channels

For the most accurate information, particularly for businesses that need to verify large numbers of contacts:

• Smart Customer Service: Available at 1621 from Smart phones or (+632) 8888-1111
• Smart Business Support: Dedicated verification services for enterprise clients
• NTC Database Access: Available for legitimate business purposes with proper documentation

Jean Marquez, a telecommunications analyst with Manila Tech Review, advises: “While prefix recognition remains useful, the best practice today is to use network-provided verification tools given the complications introduced by number portability. This is especially critical for businesses conducting mass SMS campaigns.”

Mobile Number Portability: When Prefixes Can Be Misleading

The Mobile Number Portability Act (Republic Act No. 11202), implemented in September 2021, fundamentally changed how mobile numbers work in the Philippines. This law allows subscribers to keep their mobile numbers when switching between networks.

Impact on Prefix Identification

Mobile Number Portability means that a number starting with 0960, originally assigned to Smart, could now be used by a subscriber who has transferred to Globe or DITO. This creates potential confusion when relying solely on prefixes for network identification.

According to the Telecommunications Connectivity Group (TCG), which manages the centralized database for ported numbers, approximately 2.7 million Filipinos had ported their numbers across networks by the end of 2024. This represents about 1.7% of all mobile subscriptions in the country.

Porting Statistics for 0960 Numbers

While specific data for 0960 numbers isn’t publicly available, industry reports suggest that:

• Approximately 8% of ported numbers originated from Smart Communications
• 0960 numbers have a slightly lower porting rate compared to older prefixes
• The most common direction of porting is from established networks (Globe and Smart) to DITO

The Porting Process for 0960 Numbers

If you have a 0960 number and wish to port it to another provider, the process follows these steps:

• Ensure your account is in good standing with no outstanding balances
• Apply for porting directly with your chosen recipient network
• Complete the necessary verification procedures
• Wait for the porting process (typically completed within 48 hours)
• Receive confirmation when the transfer is complete

“The introduction of MNP has been a game-changer for Filipino consumers,” explains Dr. Maria Santos, a telecommunications policy researcher at the University of the Philippines. “It shifts power from networks to consumers by removing a significant barrier to switching providers.”

Practical Benefits of Knowing Your Network Provider

Understanding that 0960 is primarily a Smart Communications prefix offers several practical advantages for Filipino mobile users:

Cost Savings Through Network-Specific Promos

Smart regularly offers promotions specifically for communications within its network. For example:

• All Net Texts: 100 texts to any network for PHP 15, valid for 1 day
• Smart-to-Smart Calls: 60 minutes of calls to Smart numbers for PHP 25, valid for 3 days
• Unlimited Smart-to-Smart: Unlimited calls and texts to Smart numbers for PHP 100, valid for 7 days

By recognizing a 0960 number as likely being on the Smart network, you can choose the most cost-effective package for your communications.

Optimizing Prepaid Load Usage

For prepaid users, who make up approximately 96% of the Philippines’ mobile market according to the 2024 Digital Consumer Report, knowing which network you’re contacting helps maximize limited load budgets.

For instance, calling a Smart number (like 0960) from another Smart phone typically costs around PHP 6.50 per minute with standard rates, while calling a different network might cost PHP 7.50 per minute or more.

Data Package Selection

Smart offers specialized data packages optimized for specific usage patterns:

• Video+ Plans: Enhanced streaming for platforms like YouTube and TikTok
• Social Media Packages: Data allocations specifically for Facebook, Instagram, and Twitter
• Games Bundles: Optimized connections for mobile gaming platforms

Knowing that your 0960 number is on Smart allows you to select packages designed specifically for Smart’s network architecture and routing preferences.

Smart Communications Plans for 0960 Users

As a 0960 number holder, you have access to Smart’s complete lineup of service offerings, tailored to different usage needs and budgets.

Prepaid Options

Smart’s prepaid ecosystem revolves around their flagship Magic Data offerings:

Plan Name	Data Allocation	Validity	Price (PHP)
Magic Data 99	8GB	7 days	99
Magic Data 149	12GB	7 days	149
Magic Data 499	24GB + Unli TikTok	30 days	499
Magic Data 999	50GB + Unli All Apps	30 days	999

Smart also offers specialized packages for specific use cases:

• GigaWork: Optimized for productivity applications and video conferencing
• GigaPlay: Enhanced experience for streaming platforms
• GigaStories: Focused on social media creation and consumption

Postpaid Plans

For 0960 users with postpaid subscriptions, Smart offers various plans with different allocations and benefits:

• Smart Signature Plans: Starting at PHP 999 with device bundling options
• Smart Infinity: Premium plans with priority customer service and exclusive perks
• Smart Bro: Home broadband alternatives with mobile flexibility

A notable benefit for postpaid 0960 users is the Smart Points reward system, which accumulates points based on monthly billing that can be redeemed for gadgets, bill credits, or lifestyle perks.

Carlos Bautista, Head of Consumer Wireless Business at Smart, highlighted in a recent press briefing that “Smart subscribers, including those with 0960 numbers, can take advantage of our expanded digital ecosystem beyond traditional telecom services, including access to GigaLife rewards, streaming platforms, and financial services through PayMaya integration.”

Troubleshooting Network Issues with 0960 Numbers

Like any mobile number, 0960 users may occasionally experience connectivity issues. Here are some Smart-specific troubleshooting tips:

Common Connectivity Problems

1. Signal Fluctuations: Smart’s 4G/LTE coverage varies by location. In areas with weak coverage, 0960 users might experience intermittent connectivity.
2. Network Congestion: During peak hours (typically 12-2 PM and 6-9 PM), some areas experience reduced speeds due to high user volume.
3. APN Configuration Issues: Incorrect Access Point Name settings can cause data connectivity problems.

Regional Coverage Variations

Smart’s network strength varies significantly across the Philippines:

• Metro Manila: Excellent coverage with widespread 5G availability
• Provincial Urban Centers: Strong 4G/LTE presence with expanding 5G
• Rural Areas: Primarily 3G and 4G with ongoing expansion efforts
• Remote Islands: Limited coverage, often relying on 2G technologies

Reporting Service Issues

Smart offers multiple channels for 0960 users to report and resolve network problems:

• Smart App: In-app reporting with status tracking
• Customer Hotline: 1621 from Smart phones
• Social Media Support: Available via Facebook and Twitter
• Smart Stores: In-person technical assistance

For persistent issues, Smart’s Network Technical Team conducts area-specific diagnostics, especially in regions identified through their crowdsourced signal mapping system.

Future of Mobile Numbering in the Philippines

The Philippine mobile numbering system continues to evolve as the industry grows. Here’s what 0960 users and other mobile subscribers can expect in the coming years:

Expansion of Available Prefixes

The NTC has announced plans to release additional mobile prefixes to accommodate the growing subscriber base, which is expected to reach 180 million connections by 2027. Smart Communications is likely to receive new prefix allocations, expanding beyond current options including 0960.

Integration with Digital Identity Systems

The Philippines is developing a comprehensive digital ID system (PhilSys), which will eventually integrate with mobile numbers. This integration will enhance security and streamline digital transactions for all subscribers, including those with 0960 numbers.

Enhanced Portability Features

The second phase of the Mobile Number Portability implementation, scheduled for late 2025, will introduce additional features:

• Faster porting times: Reduced from 48 hours to under 2 hours
• Digital porting applications: Eliminating the need for in-store visits
• Cross-platform integration: Allowing subscribers to port numbers across different service types

Technology Advances

As telecommunications technology advances, the traditional significance of prefixes may gradually diminish. The industry is moving toward:

• eSIM technology: Already available for select Smart plans, reducing the importance of physical SIM cards
• Virtual numbers: Allowing multiple numbers on a single device
• Cloud-based identification: Moving away from device-specific numbering

Industry expert Roberto Mendoza from the Philippine Association of Telecommunications Providers notes: “We’re witnessing a gradual shift away from traditional numbering systems toward more flexible digital identifiers. While prefixes like 0960 will remain important for years to come, the way we conceptualize mobile identification is evolving rapidly.”

FAQs

Can I transfer my 0960 number to Globe or DITO?

Yes, through the Mobile Number Portability program, you can transfer your 0960 number to any other network provider while keeping the same number. The process requires visiting your chosen new provider and completing their porting requirements.

How do I check if my 0960 number has been ported?

You can verify a number’s current network by:

• Using network verification apps or websites
• Contacting Smart customer service at 1621
• Sending a test message and checking the rate charged
• Using the recipient network’s verification USSD codes

Are there any special promos exclusively for 0960 numbers?

No, Smart doesn’t offer promotions specifically for 0960 numbers. However, as a Smart subscriber, you can access all Smart promotions available to other Smart prefixes. These promotions change regularly, so check Smart’s official channels for the latest offers.

Will Smart Communications release new prefixes soon?

According to recent NTC announcements, Smart is expected to receive additional prefix allocations in 2025-2026 as the subscriber base continues to grow. The exact prefixes have not yet been announced.

How does knowing my network prefix save me money?

Understanding your network allows you to:

• Choose the most economical call and text rates
• Take advantage of network-specific promotions
• Select appropriate data packages optimized for your network
• Avoid unexpected charges from cross-network communications

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Conclusion

In summary, the 0960 prefix in the Philippines belongs to Smart Communications, one of the country’s leading telecom providers. While Mobile Number Portability now allows subscribers to transfer between networks while keeping their numbers, the vast majority of 0960 numbers remain within the Smart ecosystem.

Understanding that your 0960 number is part of Smart’s network opens opportunities to:

• Take advantage of Smart-specific promotions and packages
• Optimize your communication costs, especially for prepaid users
• Access Smart’s extensive service offerings, from basic connectivity to advanced digital services
• Utilize Smart’s customer support channels for technical assistance

For Smart subscribers, including those with 0960 numbers, staying informed about network offerings, promotions, and technological developments ensures you get the most value from your mobile service in the rapidly evolving Philippine telecommunications landscape.